General Terms and Conditions of Sale for "bagnoericambi"
1. General Provisions
These general terms and conditions of sale ("Terms and Conditions") apply to all sales of products ("Products" or "Product") purchased through the website http://www.bagnoericambi.it/ ("Website"). The use of the remote sales service described in these Terms and Conditions is exclusively reserved for consumers ("Customers" or the "Customer"), meaning individuals who act for purposes unrelated to their trade, business, or profession. The language available for concluding the contract is Italian. The Customer is required to carefully read the Terms and Conditions, which are made available on the Website to allow the Customer to save and reproduce them according to Article 12 of Legislative Decree of April 9, 2003, No. 70. Contracts concluded with "bagnoericambi" through the Website are governed by Italian law, in particular by Legislative Decree of September 6, 2005, No. 206 ("Consumer Code") and Legislative Decree of April 9, 2003, No. 70 ("Ecommerce Decree").
2. Identification of the Seller
The seller is Casiero Team Service di Casiero Giovanni srl, Registered Office: Via degli Ulivi 9, VAT Number: IT09057560725, Tax Code: 09057560725.
3. Product Information
Information on the "bagnoericambi" Products available for remote sale on the Website is provided, with related product codes, on the Website. This information is provided in compliance with Articles 52 and 53 of the Consumer Code.
4. Price
Product prices include all taxes and duties as well as packaging costs, excluding shipping costs. All prices are in Euro.
5. Product Orders
The essential characteristics and prices of the Products are provided in each Product’s offer. To purchase Products, the Customer must complete and submit the order form electronically to "bagnoericambi," following the instructions on the Website. The Customer must place the Product in the "cart," review the Terms and Conditions, especially regarding delivery costs and the right of withdrawal, and Privacy Policy, then select the desired payment method and click on "send order." Before submitting the order, the Customer can correct data entry errors by following the modification procedure on the Website. The Customer can modify the quantity of Products in the "cart" by adding or removing Products. By submitting the order, the Customer acknowledges having read all the information provided during the purchase process and fully accepts the Terms and Conditions. The Customer can view and track the status of the order through the "Orders" area of their account. "bagnoericambi" reserves the right to assess acceptance of orders. "bagnoericambi" will inform the Customer within 30 days from the day after the order was sent of any inability to accept the order, refunding any sums already paid.
6. Payment Methods
The Customer may pay for Products and related delivery costs by Credit Card, PayPal, Prepaid Cards, bank transfer (IBAN: IT71X0887341341000000956176), or cash on delivery. "bagnoericambi" accepts credit cards through PayPal: MasterCard, Visa, Visa Electron, American Express, and PayPal balance.
The transaction will only be charged to the Customer's credit card once:
a) the credit card data has been verified,
b) authorization for the charge has been received from the card issuer, and
c) "bagnoericambi" has confirmed Product availability.
A 4% fee will apply to payments made via PayPal.
"bagnoericambi" also accepts advance bank transfer payments. Bank fees are the Customer’s responsibility. The goods will be shipped only upon receipt of the bank confirmation.
If the charge of due amounts cannot be processed for any reason, the sales process will automatically be canceled.
7. Order Receipt Confirmation
As required by Article 53 of the Consumer Code, the Customer receives an email confirming receipt of the order, containing a summary of the Terms and Conditions, essential product details, its price, the amount paid, the right of withdrawal – with instructions for return – the address for complaints, and information on after-sales services and warranties.
8. Order Ineffectiveness
No contract is concluded between "bagnoericambi" and the Customer if "bagnoericambi" has grounds to believe the Customer is not acting with genuine purchase intent or is abusively exercising the right of withdrawal. In such cases, the Customer's order is deemed ineffective. "bagnoericambi" will inform the Customer via email of the contract’s non-conclusion and will cancel any charges.
9. Shipping and Delivery
Products purchased on the Website will be delivered to the address specified by the Customer. The Customer can request delivery to a chosen person residing within Italy. An adult’s signature is required upon delivery. No deliveries will be made to PO boxes. For each order, "bagnoericambi" issues an invoice, sent by email or mail to the order holder. No invoice changes are possible after issuance. Delivery charges are borne by the Customer and clearly stated on the Website and order form. All purchases will be delivered by an express courier chosen by the Customer. "bagnoericambi" is not liable for unforeseeable delays. Upon shipment, the Customer receives an email confirmation with a tracking number for order tracking on the courier’s website. Orders are delivered within 30 days of the order’s confirmation. The Customer or a designated representative must be present to accept delivery. Upon receipt, the Customer should verify the delivery matches the order and the package is intact. Delivery fees apply as follows:
Upon delivery, the Customer should check the package for tampering. Any damages must be noted immediately by writing "CONTROL RESERVE" and specifying the reason (e.g., "punctured packaging," "crushed packaging") on the courier’s delivery note.
10. Right of Withdrawal
"bagnoericambi" aims to ensure complete Customer satisfaction. Under Article 64 of the Consumer Code, the Customer has the right to withdraw from the contract within 14 working days of receiving the goods. To exercise the right of withdrawal, the Customer must send a registered letter with acknowledgment of receipt containing:
a) a statement of intent to withdraw under Article 64 of the Consumer Code;
b) the Product(s) for which the Customer intends to exercise the right of withdrawal;
c) the order number issued at purchase;
d) the Customer’s bank details if paid by bank transfer.
Returned Products must be in normal condition. Shipping costs for returning Products are the Customer's responsibility. Refunds will be processed within 30 days and will use the same payment method. If the Customer wishes to modify or cancel the order, they should promptly send an email to info@bagnoericambi.it. Once the Product has been shipped, the order cannot be canceled or modified.
11. Product Replacement
"bagnoericambi" offers Customers the option to replace Products. For a replacement, the Customer must retain all delivery documentation, the Product in its original packaging, and contact "bagnoericambi" at info@bagnoericambi.it. Replacement requests are subject to Product availability. Return shipping costs are the Customer's responsibility.
12. Defective Products
In case of non-conformity of Products sold by "bagnoericambi," the Customer must contact "bagnoericambi" at info@bagnoericambi.it. Legal guarantees apply under Articles 129, 130, and 132 of the Consumer Code.
13. Errors
Product information on the Website is regularly updated. "bagnoericambi" reserves the right to correct errors, inaccuracies, or omissions even after an order has been sent.
14. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Italian law. Disputes are subject to the exclusive jurisdiction of the Customer's residence or domicile in Italy.
15. Contact Information
For more information, please contact us at:
"bagnoericambi" - Operational Headquarters - Via degli Ulivi, 9 - 76123 - Andria (BT)
Tel: 0883.566 876 - Fax: 0883.549665 - Email: info@bagnoericambi.it
If you do not find in our catalog the product you are looking for you can contact us by phone +390883566876 or by WhatsApp +393666445277.
Good shopping!
